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Wrapping and packaging advice

Make sure your letters and parcels arrive safely

Making sure your items are safe and secure is easy. Simply wrap, pack and address it correctly.

Write the address clearly on the front following our clear addressing guide lines and always include a postcode when you can. You can search for up to 50 postcodes or addresses, free of charge, with our Postcode Finder.

If your item is an odd shape, or liable to break easily, it may need some special packing. To make things easier, we have put together a printable guide on safe and secure packaging PDF(73KB) Opens in new window . Here is a summary
Use padded envelopes for sharp edges or odd shapes.
Make sure any outer containers are strong enough for their contents.Fragile items shouldn't touch either each other, or the side of the container.
Fill out containers with cushioning material like bubble-wrap or polystyrene chips (available from most Post Office® branches).
Write a return address on the item.
Put a contact name, address and telephone number inside.
Seal securely with nylon or vinyl tape along all edges and openings.
Flatten any sharp edge from staples or metal fastenings, and cover with tape.
Use a ‘FRAGILE’ sticker, if necessary.

Make sure you label your parcels correctly if they contain items which are restricted.
We use machines to sort your mail and occasionally this can result in packaging being damaged. If we spot a damaged item we will place it in a Royal Mail bag to try and prevent further damage, but it’s better to package it correctly first.